Laptop refuses to even boot

By Bl, 27 July, 2026

Forum
Windows

Hi, my A SUS vivo book 16 refuses to turn on at all. I don’t even get a bios boot screen.

Options

Comments

By Khomus on Monday, July 27, 2026 - 18:46

A couple thoughts:

1. The obvious, you've got a dead battery. But I assume you've got it plugged in, and that's not the problem.

2. You've got a hardware issue. Could be any number of things. You need to get it looked at. We're probably not going to be able to help you.

By Brian on Monday, July 27, 2026 - 20:10

So, questions...

β€’ Can the battery be disconnected from your laptop? Don't laugh, some laptops have this feature. If so, try disconnecting and reconnecting your battery.
β€’ When you plug in your charging cable, does it seem loose when it's connected to your laptop? If you can wiggle the cord around, where it's actually connected, then the charging port may be loose, and therefore not allowing you to properly charge your battery.
β€’ Considering the charging cable, what about the other end? Where it's plugged into a brick most likely? Is that connection solid, is the brick the proper voltage? Is it properly plugged into the wall, or power bank?
β€’ What was the last thing you actually did on your computer? Play games? Watch YouTube or TikTok? Interact on social media? Download some shady software off of torrent? Not judging here, just trying to get an idea of what's going on with your computer.
β€’ Any chance you've been messing around with Windows Subsystem for Linux (WSL), or tried actually installing Linux on your machine?
β€’ laptop take a nasty fall recently?

Patiently awaiting your feedback. πŸ˜‡

By Bl on Monday, July 27, 2026 - 20:13

I finally fixed my laptop. Thanks for the help everyone.

By Maldalain on Tuesday, July 28, 2026 - 03:04

Curious to know the reason, I am not that curious anyways but for this special case I might be very curious. Happy for you it worked anyways. Good luck!

By Bl on Tuesday, July 28, 2026 - 09:47

The power was off for the brick. In the laptop was dead.

By Brian on Tuesday, July 28, 2026 - 13:55

Are often the most daunting. Glad you got your laptop up and running. πŸ˜ŠπŸ‘

By Singer Girl on Thursday, July 30, 2026 - 01:56

Glad it was a simple fix. I had something similar happened, but it was with my phone. I just could not get the voice speech to do anything. I brought the thing all the way at the Apple Store and it was literally turned out that the volume on voiceover had been turned down. Man, I felt stupid for that. But I was also really glad that there was nothing wrong with the phone. Cause I kind of forgotten that it was a thing you know that the road I’m all the way down, so yeah glad your laptop had a simple fit though. That’s usually the first thing to check is your father connections are plugged in all the way and turned on. I totally get the initial pants though honestly because I probably would’ve done the same thing at first.

By Bingo Little on Thursday, July 30, 2026 - 11:04

But it wasn't a simple fix at all. at least, not simple from a blindy perspective. Luckily, it was my work laptop. Essentially, something seriously went wrong during a Windows update. So, when I switched on the laptop this morning, the Bitlocker pop-up appeared asking me to enter a recovery key. Oddly, it also said that if I couldn't find my recovery key i could visit a web address to search for it - visit a web address how, when I'm not even booted into Windoes? No, another device wouldn't have done it as this web address is only accessible if connected to the corporate VPN. anyhow, i had to phone the ITT service desk up. The chap on the other end of the line needed the asset number of the laptop - that's a number on a sticker at the bottom of the machine. Seeing AI, and similar could not read it reliably, so Mrs bingo had to be summoned. Lucky she was here! Anyway, the surprisingly short asset number was given to the bloke on the other end eventually and he was, fortunately, able to find the very long indeed recovery key. This having been duly entered, Jaws loded and told me that 'something didn't go to plan - don't worry, undoing changes.' and shortly afterwards the normal login screen arrived. The bloke from IT seized control of the machine once I had signed in to diagnose the issue. His verdict was: 'something hasn't quite gone to plan in the update but you should be okay now.' which I'm sure we'll all agree is very incisive analysis.

By Brian on Thursday, July 30, 2026 - 17:25

Microsoft really needs to do a couple things here.
First, they should design something like a bit locker app for iOS, that would allow you to insert your recovery key via a QR code, or something similar, think two factor authentication. It would be a lot more accessible than its current state.
Second, they really need to implement a save state feature, that would essentially allow you to boot the last saved state of the system before any major updates, that way, you wouldn't have to deal with all of this nonsense to begin with.

I know this would not be easy necessarily, but is absolutely doable. πŸ€”