Quo (formerly OpenPhone)

Category

Description of App

Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale.

Trusted by more than 90,000 companies β€” from fast-growing startups to Fortune 500s β€” and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform.

Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed.

Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail.

Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains.

With Quo, it’s never been easier to close more deals, support more customers, and grow your business β€” without losing the human touch.

Terms of use: https://www.quo.com/terms
Privacy policy: https://www.quo.com/privacy

Version

3.3.3 (Latest Version As of December 2022)

Free or Paid

Free With In-App Purchase

Device(s) App Was Tested On

iPhone

iOS Version

iOs 16.2

Accessibility Comments

The app has gradually improved since I last tested it back in October of 2022. It is accessible now, but one thing needs to be fixed though.

VoiceOver Performance

VoiceOver reads all page elements.

Button Labeling

Most buttons are clearly labeled.

Usability

There are some accessibility issues with this app, but it can still be used if you are willing to tolerate these issues and learn how to work around them.

Other Comments

OpenPhone deeply cares about the accessibility of their products. I tweeted at them back in October, and they don't take this issue lightly at all. If you have any questions, you can call them by using their phone number or by emailing the support team at support@openphone.co.

I am looking for a platform where I can give out a toll-free number to use for my blog for people who want to call me without worrying about long-distance charges from their phone provider.

Recommendations

1 people have recommended this app

Most recently recommended by Armando 3 years 10 months ago

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Comments

By Armando on Wednesday, December 28, 2022 - 10:19

Good news! The app is almost fully accessible! One thing, however, needs button labeling though. Other then that, it works well with VoiceOver!